Documentation

Everything Clockwise does, in the order you'll need it — from your first timesheet to DCAA-ready labor distribution. No account required.

Basics

• Getting Started

  Welcome to Clockwise! This guide walks you through your first week so you can get up and running quickly.

• Your Dashboard

  The Dashboard is your home page when you log in. It gives you a quick snapshot of your current status.

• Your Profile & Preferences

  Open your profile from the user menu in the bottom of the sidebar. The page is split into a left-hand nav with two groups: Information and Settings.

• Roles & Permissions

  Clockwise has five built-in roles plus an "account manager" extension you can layer on top of any non-admin user.

• Requesting Time Off

  Clockwise lets you request time off in two modes: full days or specific hours.

• Team Calendar

  The Team Calendar gives you a monthly view of who's out and what's coming up.

• My Analytics

  My Analytics is your personal view of the hours you've logged over time. It lives at the My Analytics entry in the left sidebar and is available to every…

• Utilization

  Utilization compares billable hours (charged to direct/customer-billable codes) against available hours (working-day hours net of company holidays and unp…

• Timeliness

  Clockwise tracks how reliably you file your time so you and your managers can spot drift before it becomes an invoicing problem.

• My Team

  If at least one user has you set as their Manager in their profile, a My Team entry appears in your sidebar. It surfaces a manager-scoped view of your dir…

• My Groups

  My Groups shows up in the sidebar if you're a designated approver on at least one group. Each group you approve for opens to a tabbed view of that team.

• Account Managers (My Accounts)

  If your admin has named you a manager on one or more Accounts, a My Accounts entry appears in your sidebar (regular users only — admins/owners/finance see…

• Mobile & Install as App

  Clockwise is a Progressive Web App, so you can install it to your phone or desktop home screen and use it like a native app.

• Multiple Companies

  Your Clockwise account can be associated with more than one company — for example, if you are a contractor working for multiple clients, or if your organi…

• Feedback & Support

  Found a bug? Have a feature idea? Click the Feedback button found in the app (in the right sidebar when clicking on the help icon at the top right) to ope…

Timesheets

• DCAA Compliance

  Clockwise is designed to support timekeeping requirements for organizations subject to the Defense Contract Audit Agency (DCAA) standards. This article ex…

• Filling Out Your Timesheet

  Your timesheet is a weekly grid where rows are charge codes and columns are days. Here's how to use it effectively.

• Navigating Pay Periods

  Each timesheet covers a single pay period. Here's how to move between periods and understand what you're looking at.

• Understanding Timesheet Statuses

  A timesheet is always in one of three states:

• Approving & Rejecting Timesheets

  If you are a designated approver for a group, submitted timesheets from that group's members will appear in your approval queue.

• Unlock Requests

  Once you submit a timesheet it locks, and once it's approved it locks harder. That's deliberate — a timesheet nobody can quietly edit after the fact is th…

• Browsing All Timesheets

  The Timesheets page in the sidebar lets you browse timesheet history.

Admin

• Setting Up Your Company

  If you're a new admin, follow this checklist to get Clockwise configured before your team starts logging time. The Dashboard will show your setup progress…

• Company Information

  Go to Settings > Company to manage your organization's core details.

• Work Schedule Defaults

  These company-wide settings control how timesheets are grouped, how pay periods are calculated, and the minimum hours employees must submit. You'll find t…

• Managing Users

  Go to Settings > Users to manage your company's workforce.

• Groups & Approvers

  Groups let you organize users into teams and control who approves their timesheets.

• Managing Charge Codes

  Charge codes are what employees pick from when filling out a timesheet. Every hour in Clockwise is attributed to one. Manage them from Settings → Charge C…

• Managing Holidays

  Holidays define non-working days for your company. They appear on timesheets and the Team Calendar.

• Leave Types & Balances

  Leave types categorize time-off requests and track how much leave each employee has available.

• Sick Leave Policies

  Sick leave is tracked separately from PTO so jurisdictions with mandated sick-leave accruals (e.g., DC, Maryland, California) get the right math. Manage p…

• Managing Contractors

  Clockwise tracks contractor companies separately from individual employees.

• Accounts (POP / CLIN / LCAT)

  Accounts are the contract layer that sits above charge codes. They model the structure auditors and customers expect: customer, contract number, periods o…

• Invoices

  The Invoices sidebar entry shows draft and finalized invoices generated from your Accounts. Available on Pro and Enterprise plans.

• Burndown

  The Burndown tab tracks how a Time & Materials contract is spending against its ceiling — projected vs. actual dollars across the period of performance. F…

• Account Roster

  The Roster tab on Account Detail answers "who is on this program right now?" — everyone holding a charge code on the account, grouped by the CLIN they cha…

• Salaries

  The Settings → Salaries page tracks per-employee compensation history: salary or hourly rate, effective date, and source (manual, Gusto import). It's the…

• Reports & Analytics

  The Reports page is grouped into tabs, each focused on a different cut of the data. Admins, owners, and finance can all read every report.

• Importing Data (CSV)

  Clockwise supports bulk data import via CSV files for getting your team set up quickly.

• Announcements & Banners

  Announcements let you post company-wide messages that appear as a banner at the top of every page for all users. Use them to communicate scheduled downtim…

• Timekeeping Policy

  The Timekeeping Policy is the acknowledgement language every user must accept before charging time. It lives at Settings → Timekeeping Policy and is owned…

• Identity, SSO, SCIM & API Keys

  Settings → Identity is where you wire Clockwise into your identity provider so users sign in with corporate credentials and (optionally) get auto-provisio…

• Notifications & Slack Setup

  Settings → Notifications is the company-wide control panel for email and Slack delivery. Per-user opt-ins still live on each user's profile under Notifica…

• Billing & Plans

  Billing is managed from Settings → Billing. Both admins and owners can open the page; only the Owner can transfer billing ownership or cancel the subscrip…

Integrations

• Connecting to Google Workspace

  Keep your Clockwise roster matched to your Google Workspace directory, so you aren't

• Connecting to Microsoft Entra ID

  Keep your Clockwise roster matched to your Entra ID (Azure AD) directory. Included on

• Connecting to Gusto

  Clockwise can import your employee roster from Gusto so you don't have to create users manually.

• Connecting to QuickBooks Time (TSheets)

  Clockwise can import employees, job codes, and historical timesheet data from QuickBooks Time (formerly TSheets). This is the recommended path if you're m…

• Calendar Integration (iCal)

  Clockwise can display events from an external calendar on the Team Calendar page.