Utilization

Billable versus available hours by person — Utilization. Billable hours as a share of available hours, per person and per month.

Utilization compares billable hours (charged to direct/customer-billable codes) against available hours (working-day hours net of company holidays and unpaid leave) for a window of time. Paid time off stays in the denominator — a week of PTO lowers your utilization, unpaid leave doesn't.

Utilization is about the billable-vs-available ratio. For a plain view of *how many* hours you logged and against which charge codes, see My Analytics instead.

Where to Find It

W-2 employees with no direct reports — A personal Utilization entry appears in your sidebar with your own billable vs. available chart by month or year.

Managers — The Utilization tab inside My Team or My Groups shows the same data scoped to your reports/group.

Admins / Finance — The Utilization tab of the company Reports page covers everyone.

Reading the Numbers

A utilization rate is roughly:

billable_hours ÷ available_hours

A consultant operating "at 100% utilization" is fully booked on direct labor; lower numbers usually mean PTO, training, B&P, or bench time. Most govcon shops target 75–85% on average.

To Date vs. Full Month

When you're looking at the current month, a To date / Full month switch controls the denominator:

To date (the default) — divides by the capacity that has *elapsed*: working days from the start of the month through today, minus holidays and any unpaid leave already taken. This is the number to read mid-month.

Full month — divides by the whole month's capacity. Useful for a "how will this month land if nothing changes" view, but early in the month it reads artificially low, because most of the month's available hours haven't happened yet.

Billable hours are identical either way — only the denominator moves. Columns and summary cards are labeled (to date) whenever that basis is active, and Export CSV follows the switch (the file name picks up a -to-date suffix). The switch is hidden for past months, where the two bases are by definition the same, and for future months, where nothing has elapsed.

Expect the to-date number to trail slightly: today counts toward available hours before anyone has entered today's time (time is due by 10:00 the next business day). The gap is largest in the first days of a month and shrinks as the month fills in.

Unpaid leave scheduled *later* in the month doesn't shrink the to-date denominator — only leave that has already happened does.

Why You Don't See It

Utilization is hidden for contractors and 1099 staff (those numbers usually live with the contractor's own employer). Salaried-but-not-W2 staff also won't see the personal Utilization tab.